Privacy policy

Confidentiality and security are fundamental values ​​for BEBEDISTINTO WINES S.L. and, consequently, we assume the commitment to guarantee the user's privacy at all times and not to collect unnecessary information. Below, we provide you with all the necessary information about our Privacy Policy in relation to the personal data we collect, explaining:


  • Who is responsible for the processing of your data.
  • For what purposes we collect the data we request.
  • What is the legitimacy for its treatment.
  • How long do we keep them?
  • To which recipients your data is communicated.
  • What are your rights.



1. RESPONSIBLE FOR THE TREATMENT


BEBEDISTINTO WINES S.L.
B42853531

C/ Corsega, 196 (08036, Barcelona)

hello@suro.fyi / hello@bebedistinto.com


Hereinafter "SURO", "we" or the "Treatment Manager".

 

2. PERSONAL DATA


This Privacy Policy covers all data collected and used by SURO through the web portal https://www.suro.fyi / (hereinafter, “Website”).

Therefore, this Privacy Policy applies to the “Users” of the Website (hereinafter, all of them will be referred to jointly as the “Users” or “You”).


3. PERSONAL DATA COLLECTED

Personal Data refers to any information or data that may identify you, either directly or indirectly.

The provision of Personal Data requires a minimum age of 18 years or, where applicable, having sufficient legal capacity to contract.


3.1. Data that Users provide us directly

Data obtained when registering as a user: When you register through the Website, we collect:

  • Name and surname
  • Email address
  • mailing address
  • Password

Data obtained when you contact us: When you contact us through the website form, we collect:

  • Name
  • Email address
  • Phone number
  • Any data that you voluntarily provide to us

Data obtained by subscribing to the newsletter and/or obtaining a discount on your next purchase:

  • Email address

Data obtained through the purchase form in the online store of the Website: When you purchase a product through the Website, we collect:

  • Name and surname
  • mailing address
  • Phone number
  • Your credit card details. In this regard, for your security, we have trusted the payment system by credit or debit card to a secure payment gateway. The bank details entered are encrypted and transmitted securely to the banking entity's servers and are subsequently verified with the issuing bank to avoid possible fraud and abuse.

You guarantee that all data regarding your identity and legitimacy provided to SURO through the Website are true, accurate and complete. Likewise, you agree to keep your data updated. In the event that you provide any false, inaccurate or incomplete data or if SURO considers that there are reasonable grounds to doubt its veracity, accuracy and integrity, SURO may deny you current or future access and use of the Website or any of its contents and/or services.

Likewise, the User must keep the identifying password to use the services provided on the Website, and agrees not to transfer its use to third parties.

 

3.2. Information you indirectly provide to us by creating an account and using the Website

Information about how you use our services, the features you use and the actions you take.
Information derived from the use of the Website in aggregate form to implement improvements in its operation and provide recommendations that may be of interest to you.
You can obtain more information about it in our Cookies Policy.


Obligation to provide us with your personal data and consequences of not doing so.

The personal data requested is necessary for your registration on the Website and the management of the products purchased by Users, as well as any service of the Website, so if you do not provide it to us, we will not be able to serve you correctly or provide you with the services that you have requested through the Website.

In any case, we reserve the right to decide whether or not to incorporate personal data and other information into our databases.

 

4. PURPOSES OF THE PROCESSING OF YOUR PERSONAL DATA

The personal data provided through the use of the SURO Website is necessary for the following purposes:


  • Provide a means for you to contact us.
  • Respond to your questions and/or requests.
  • Identify you as a user and be able to give you access to the different functionalities that are available to you as a user on the Website.
  • Make purchases of the products offered on the Website.
  • Shipping of products purchased through the Website to the postal address provided.
  • Execution of payment for purchased products.
  • Offer you discounts on your next purchase.


Other purposes related to the use of the Website:

  • Sending promotions and advertising related to products and services that may be of interest to you (sending newsletter), with your express consent.
  • Manage and monitor the contractual and pre-contractual relationship maintained with the Users of the Website.
  • Communicate with you, including by email, regarding new services, updates or any other matter relating to the operation of the Website.
  • Improve, develop and test our Website.
  • Protect the rights, property and/or safety of SURO.

On the other hand, for the correct functioning of the Website, we may use technical and functional cookies to:

  • The correct receipt of technical recommendations, Website updates, security alerts and support messages.
  • Improve the services to which you could subscribe by studying your behavior as a user, to adapt it to your needs and tastes.
  • The preparation of reports and statistics, in a dissociated manner.
  • Research, develop and improve services to users or to offer new services, features and tools.

If you want detailed information about the cookies we use, you can consult our Cookies Policy.

 

5. LEGITIMATION FOR THE PROCESSING OF PERSONAL DATA

  • Manage your registration User of the Website: The processing of your data is necessary for the execution of the services that are published on the Website. The basis of legitimacy in this regard is your express consent at the time of registration on the Website. In the same way, we consider that we have a legitimate interest to carry out the necessary checks to detect and prevent possible fraud when registering on the Website.
  • Manage purchases of products offered on the Website: The legitimizing basis is the contractual and pre-contractual relationship maintained with you at the time of acceptance of the Terms and Conditions of purchase of the products we offer.
  • Sending commercial communications: The legitimizing basis is the express consent that you give us (for example: when you authorize the sending of advertising or our newsletter).
  • User service: At SURO we have a legitimate interest in responding to User requests or queries through the various existing means of contact. We understand that the processing of this data is also beneficial for the User insofar as it allows us to adequately attend to and resolve the queries raised. For the management of incidents related to the use of the Website, the treatment is necessary for the execution of the contractual relationship maintained with you. When the query is related to the exercise of the rights about which we inform you below, or with claims related to our services, what legitimizes us to process the data is compliance with legal obligations on our part.

 

6. RECIPIENTS OF THE PERSONAL DATA COLLECTED

Your Personal Data may be communicated to third parties, these are:

  • Third parties who help us provide IT services, such as Website providers, hosting services, maintenance and support on our databases, as well as our software and applications that may contain data about you.
  • Third parties that help us provide digital services and reviews, CRM, web analytics and search engine.
  • Advertising, marketing and digital media agencies to help us deliver advertising, marketing and campaigns, to analyze their effectiveness and to manage your contact and questions.
  • Logistics, transportation and delivery service of the products that you have purchased through the Website.
  • Third parties for compliance with legal regulations.

We will ensure that any communication of your personal information made by us or those third parties with whom we share your personal information complies with the laws that apply to us.


7. INTERNATIONAL DATA TRANSFER

On occasion, some of our providers may have their servers outside the European Economic Area (EEA).

Thus, we inform the user that in the event that their data is transferred or stored outside the ‌European Economic Area (EEA), the user will be expressly accepting the necessary transfer of international data to the international servers of said providers, the sole purpose being the storage of data on servers to be able to provide the service.

In any case, all international transfers will be made on the basis of Standard Contractual Clauses (CCT), after evaluating the circumstances of the transfers and the complementary measures that we will apply, as well as the guarantees that we will require from these suppliers to guarantee an adequate level. protection of the transferred data.

If the user has questions about the international transfer of their data, they should contact us and we will be happy to provide further information on this topic.

 

8. CONSERVATION OF YOUR PERSONAL DATA

We will only retain your Personal and Health Data for the period of time we need for the purpose for which we process it, until your account is deleted or for the period of time legally established for this purpose.

When you delete your account, we delete the posted content as well as photos. In any case, your data could be kept by legal imperative, for the established period of time, however, such data will be blocked.

The Personal Data obtained through registration on the Website, those obtained through a query or through the email address will be kept until the service is performed or during the service time for the resolution of your query.

The Personal Data obtained through your express consent to send commercial communications and/or newsletters will be maintained until you revoke your consent and request to unsubscribe from the service.

We may retain some personal data to comply with our legal or regulatory obligations, to administer our rights (for example, to assert our claims in Court) or for statistical or historical purposes.

When we no longer need to use your personal data, it will be deleted from our systems and records or anonymized so that we can no longer identify it.

 

9. RIGHTS IN RELATION TO YOUR PERSONAL DATA

Any person can withdraw their consent at any time, when it has been granted for the processing of their data. In no case does the withdrawal of this consent condition the execution of the subscription contract or the relationships generated previously.

Likewise, you can exercise the following rights:

  • Request access to your personal data or its rectification when it is inaccurate.
  • Request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
  • Request the limitation of your treatment in certain circumstances.
  • Request opposition to the processing of your data for reasons related to your particular situation.
  • Request data portability in the cases provided for in the regulations.
  • Other rights recognized in the applicable regulations.
  • Where and how to request your Rights: By writing to the person responsible at their postal or electronic address (indicated in section 1), indicating the reference “Personal Data”, specifying the right that you want to exercise and with respect to which personal data.


In case of disagreement with the company regarding the processing of your data, you can file a claim with the Data Protection Agency (www.agpd.es).

 

10. SECURITY OF YOUR PERSONAL DATA

In order to safeguard the security of your personal data, we inform you that we have adopted all the necessary technical and organizational measures to guarantee the security of the personal data provided against its alteration, loss and unauthorized treatment or access.


11. UPDATE OF YOUR PERSONAL DATA

It is important that so that we can keep your personal data updated, you inform us whenever there has been any change in them, otherwise, we are not responsible for their veracity.

We are not responsible for the privacy policy regarding personal data that you may provide to third parties through the links available on our Website.


12. CONTACT

If you have any questions or concerns about the way we treat and use your personal data or wish to exercise any of the rights described above, contact hello@suro.fyi / hello@bebedistinto.com


Publication date: July 01, 2023